1. Your account and personal information
You can request deletion of your Gymaura account and personal information by emailing admin@gymaura.in. Specify whether your request concerns your account, particular personal information, or both.
2. Gym-managed records
Gym owners and authorized administrators
Email the same address to request deletion of records managed on behalf of your gym. Identify the gym or branch, your role, and the records or categories of information concerned. Requests must be within your authority to act for the gym.
Gym members
Your gym may control the member information it enters into Gymaura. You may therefore need to contact the relevant gym directly to request deletion of those records. If you are unsure who to contact, email us with the gym name and a brief description of your request. Deleting your own account does not necessarily delete records controlled by a gym.
3. How to request deletion
- Email admin@gymaura.in with the suggested subject Gymaura data deletion request.
- Provide your name and the email address or phone number associated with your account, using only what is necessary to identify it. Where possible, send the request from your registered email address.
- Include the relevant gym or branch name and explain which account or information you want deleted. For a gym request, include your role and enough record identifiers to establish the scope without sending a full member list.
- Use the same email address for questions or to follow up on your request.
Do not send passwords, access tokens, API keys, payment-card details, or unnecessary sensitive information. Do not attach identity documents unless specifically requested through an appropriate verification process.
Opening the email link prepares an email in your mail application. You must send it to submit your request. This page does not automatically delete data or submit a request.
4. Identity and authorization checks
Before processing a request, we may need to verify your identity, confirm the account or records involved, and verify your authority to act for a gym or another person. Additional clarification may be needed to prevent unauthorized deletion.
5. Processing time and retained records
The current Privacy Policy does not specify a fixed deletion deadline. Contact admin@gymaura.in for the expected timing and status of your request. Processing depends on the scope, any verification required, and applicable legal obligations; these instructions do not promise completion within a particular number of days.
Deletion is subject to applicable legal, contractual and operational requirements. Some information may need to be retained for legal, security, fraud-prevention or legitimate operational reasons, consistent with the Privacy Policy and applicable law. A deletion request does not guarantee immediate removal of every record.
6. Privacy Policy and contact
Read the Gymaura Privacy Policy for information about data retention, deletion and gym-controlled information.
For deletion requests and questions, contact Moneyaura, the operator of Gymaura, at admin@gymaura.in.